General information

Job description

Managers

Post description

Customer HSC Support Co-ordinator

Vacancy details

Division

Head Office - GAP One

Title

Customer HSC Support Co Ordinator

Contract type

Permanent Full Time

Vacancy location

Location

United Kingdom, Scotland, GAP ONE

Location

Requester

Number of positions to be provided

1

Employment Details

Contract hours

40.00

About the role

The Role

Our team is the best in the industry – is it time for you to join us?

The Role:

Based on the hire desk, the Customer HSC Support Coordinator is responsible for ensuring that all business between our Major Account customers and GAP Group is carried out in an efficient and effective manner. This is a fast-paced role where you will be responsible for managing customer queries, liaising with GAP Group depots to ensure the customers' requirements are being met and source and re-hire non-GAP equipment ensuring both price and quality. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.

About You

Successful applicants should demonstrate the following:

• Significant experience working within a customer service
e role, preferably within the Construction/Hire industry.
• Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
• Excellent administration skills with experience using MS Office packages and strong attention to detail.
• Sound MS Office skills with the ability to produce weekly reports.
• Driving licence is preferred but not essential.

About Us

GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER