General information
Reference
008728
Publication start date
30/04/2025
Job description
Managers
Post description
Customer Hire Desk Team Leader
Vacancy details
Division
Head Office - GAP One
Title
Customer Hire Desk Team Leader
Contract type
Permanent Full Time
Vacancy location
Location
United Kingdom, Midlands, Kier
Location
NN9 5QF
Requester
Number of positions to be provided
1
Employment Details
Contract hours
45.00
About the role
The Role
Our team is the best in the industry – is it time for you to join us?
The Role:
Based at our customer site, the Customer Hire Desk Team Leader will ensure that all business between this Major Account customer and GAP Group is carried out in an efficient and effective manner. You will lead and motivate a team of Customer Hire & Sales Co-ordinators to ensure we are meeting our customer's requirements whilst identifying opportunities for sales growth. This is a varied role, in which you will also be responsible for regular reporting, query resolution, and identifying areas of development within the team.
About You
Successful candidates should demonstrate the following:
• Experience leading and developing teams within a customer service environment, preferably within construction or hire industries
• Effective communication skills with the ability to engage with stakeholders at all levels
• The ability to manage competing priorities effectively whilst maintaining a high level of accuracy within your workload
• Strong attention to detail and the ability to managing competing priorities effectively
• Working knowledge of plant & tools and experience of hire desk systems would be beneficial
About Us
GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.
Benefits include:
• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)
So what next?
If you think you fit the profile we would love to hear from you!
All you have to do is upload your CV and complete a short application form and we can take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER